How often do you get asked “Can we talk about my money?”?
On average I probably get asked once a month.
Recently, one of the lads said “my liquids are of a much better standard now” and to be fair they are.
But for the money he wanted I said he would need to start running his own jobs, take more responsibility and not rely on someone else for the more advanced elements of a job that can present themselves.
I gave this example:
This job was carried out by a chap called Stuart. He has been with us for 15 years +
Regardless of the standard of the liquid, if we hadn’t paid attention to the detailing here the warranty would be completely futile.
- Can you box the soil pipe in?
- Can you step flash it?
- Can you fit the cover flashings and mastic them neatly?
- Can you engage with the client and leave them happy?
We gave the lad a small rise because he is a genuine pleasure to have around but he left the conversation understanding what the next significant wage increase entails.
GWS ROOFING SPECIALISTS LIMITED – London’s family run, professional roofing contractor.